Troubleshooting¶

Common issues and solutions for MediaLLM.

Installation Issues¶

Command not found: mediallm¶

# Check if MediaLLM is installed
pip show mediallm

# If not installed
pip install mediallm

# Check PATH
echo $PATH

ModuleNotFoundError: No module named 'mediallm'¶

# Reinstall MediaLLM
pip uninstall mediallm
pip install mediallm

Ollama Issues¶

Connection refused / Ollama not running¶

# Check if Ollama is running
curl http://localhost:11434/api/tags

# Start Ollama if not running
ollama serve

# In another terminal, pull a model
ollama pull llama3.1:latest

Model not found¶

# List available models
ollama list

# Pull required model
ollama pull llama3.1:latest

FFmpeg Issues¶

FFmpeg not found¶

# Check FFmpeg installation
ffmpeg -version

# Install FFmpeg
# macOS
brew install ffmpeg

# Linux  
sudo apt install ffmpeg

Permission denied errors¶

# Check file permissions
ls -la video.mp4

# Fix permissions
chmod 644 video.mp4

Runtime Issues¶

"Cannot understand request" errors¶

This indicates the LLM couldn't parse your request:

Be more specific: "convert video.mp4 to MP3" vs "convert video"
Include format details: "convert to high quality MP4"
Use --dry-run to test requests

File not found errors¶

# Check current directory
ls -la

# Use absolute paths
mediallm "convert /full/path/to/video.mp4 to MP3"

Commands fail during execution¶

# Preview commands first
mediallm --dry-run "your request"

# Check available disk space
df -h

# Check file isn't corrupted
ffmpeg -i video.mp4 -f null - 2>&1 | grep -i error

Performance Issues¶

Slow response times¶

Use smaller models: export MEDIALLM_MODEL="llama3.2:1b"
Increase timeout: export MEDIALLM_TIMEOUT="120"

Large file processing¶

Use --dry-run first to verify commands
Process smaller segments for testing
Ensure adequate disk space

Getting Help¶

If issues persist:

Check GitHub Issues
Create a new issue with:
MediaLLM version: mediallm --version
Python version: python --version
Operating system
Complete error message
Command that failed